Open Courses at the
PHP Academy

We have a reputation for developing and delivering inspiring, engaging and facilitating interactive training and development targeted towards the major challenges businesses face in terms of safety and performance.

Our team have an enormous breadth and depth of experience. Their knowledge, experience and passion for what they do inspires, engages and motivates people to make a difference and manage human and organisational performance to improve safety and performance.

The courses listed below are primarily designed to be delivered in an open format at our offices in Plymouth. However, we can modify these relatively simply to accommodate your own organisational needs and deliver them at your location.

Introduction to HOP

This course provides attendees with an overview of what Human and Organisational Performance (HOP) is about and how you can use it immediately on return to the workspace.

The topics covered include The Theory of Human Performance and the Drift Model; Human Error and the W.I.T.H. model; Error Prevention Tools and Techniques; and Courageous Leadership.

You will leave with an understanding of how HOP can improve your profit margin and a selection of practical tools and techniques which will help you get started.

Feedback from previous courses has been excellent as most participants had never considered these concepts before and most attendees engage with Paradigm afterwards to work together to solve their H&OP issues.


Investigating Accidents through a HOP Lens

This 18-hour/4-day course provides you with the skills and knowledge to competently conduct investigations into minor incidents in the workplace, or be a member of a larger team investigating major or catastrophic events.

We know that when the worst things happen, even the best organisations don't see them coming. Everything looks so obvious from the wrong side of an incident but why do the best people make mistakes? Why do organisations with great reputations and even greater processes and procedures seem to have the most catastrophic unwanted events? And why to do those same things seem to happen again and again and again?

Our model brings the best practice from many of the qualifications we have gained over the years and combines them into a unique process, which helps you to step through an investigation with confidence, right from the beginning to end.


High Performance Teams

Many talk about high performance team development but this training and coaching programme really delivers. It does this by combining simulation-based experiential learning with a proven record in moving teams from Kirkpatrick Level 1 to Level 3, and cutting edge scientific research to develop highly effective teams and leaders.
Teams take time to evolve and while we can't promise to give you the A-Team at the end of the course, this course accelerates your development by using facilitators who have personal experience in domains where effective teamwork was literally the difference between life and death and giving you the tools to take away to improve your teams right now.


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"I now understand why individuals are rarely the sole or root cause of incidents."

Mark Clarke
Willmott Dixon

"It is very clear that you are experts in your field, I have learnt so much from this course and I now have tools that I can use immediately."

Human & Organisational Performance, Birmingham University

"With a pragmatic outlook and a broad knowledge-base, Teresa provides a refreshing approach to construction health and safety that is sorely needed in our industry."

James Crouch
Engineering Director, Burns and McDonnell

"A very good & interesting, informative course"

Jim Hart
Doosan Babcock

"I like your organisation’s values!"

John Pares

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