High Performance Teams
(CRM/Non-Technical Skills/
Critical Team Skills)

Do you work in an environment which is dynamic, has critical outcomes where mistakes can be the difference of life and death, where uncertainty is common, or where members have to use a mixture of task-work and teamwork to create success?

If the answer is yes, then you likely need a High Performance Team. Nearly all organisations have teams, but how do you know if your teams are high-performing? Do they have:

High level of collective understanding – is there a shared consciousness so that all the team members clearly know what the most important goals are and they maintain core values to achieve them?

High levels of psychological safety – are they able to make that critical decision to ask a question or challenge another without consciously thinking about how that will be received?  

High levels of adaptability and resilience – are they able to deal with change in a robust manner when it comes to external and internal influences?

High levels of participation and proactivity – are they able to undertake work without constant reference back up the chain. Has authority been delegated to the lowest level?

High Performance Team Programme

Paradigm Human Performance has modified it's unique 2-day programme which combines a mixture of theory from cutting edge scientific research, simple practical exercises to work in the virtual environment using a mixture of theory, case studies and collaborative exercises to consolidate the learning. Maximum number on the class is 12 people, minimum is 5.

This programme is based on programmes like the CAA's Flight-crew human factors handbook
(CAP 737) and the IOGP Well Operations Crew Resource Management Docs 501 and packages it to your industry. The instructor for this programme has decades of experience in this field and has delivered programmes across healthcare, oil and gas, high-risk diving teams and the aviation sector.

Once we are back to 'normal' operations, we will resume the training using the GemaSim training platform in the face-to-face environment as well as delivering the new blended learning programme via the virtual classroom.

Collaborative Learning

The most effective teamwork is about creating and communicating a shared mental model to allow the team to deal with uncertainty, interdependent activities and dynamic changes, with a view to getting better in the process. By employing effective teamwork, the outcome will be greater than the sum of the individual parts. Topics covered include situation awareness, decision-making, communications, teamwork and leadership/followership. 

Latest Academic Theory

Attendees will leave the course with an understanding of what an interdependent team is, how situational awareness, decision-making under uncertainty, communications and leadership interdependently contribute to a shared consciousness and how to reduce error-producing conditions which set teams up for success rather than failure. This all based on access to newly published scientific literature and existing practices. 

Tools & Take-Aways

In addition to structure debriefs using a bespoke debrief tool and the tools needed to create psychological safety, the transference of learning is increased through post-course emails which focus on personal goals set at the end of the class micro-learning opportunities via video and written materials. These emails continue for many months after the course to ensure your high-performance team skills stick and don’t just get forgotten.

"A very good & interesting, informative course"

Jim Hart
Doosan Babcock

"I like your organisation’s values!"

John Pares

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